Meet Our Team

Juan is a dedicated Client Service Specialist at Vantage Point Risk, bringing a strong background in customer service, administrative support, and process management. With experience handling high-volume client interactions, Juan is skilled in policy servicing, documentation management, and client communications. His ability to quickly learn and adapt to new systems ensures seamless support for both clients and team members.

Juan plays a key role in managing service requests, processing Certificates of Insurance (COIs), handling policy updates, and assisting with billing inquiries. With a proactive and detail-oriented approach, he helps create a smooth and efficient experience for our clients.

Fluent in Spanish and English, Juan is committed to delivering exceptional customer service, ensuring that every client interaction is handled accurately and professionally. His focus on organization, efficiency, and problem-solving makes him an integral part of the Vantage Point Risk team.